Bazoo

2023-5

How I made clients $500k+ in revenue (in 2 years)

I design retention-focused email experiences that bridge the gap between brand storytelling and measurable growth. By combining UX thinking, visual design, customer psychology, and marketing strategy, I create email systems that turn everyday customer touchpoints into engaging brand experiences. Across multiple DTC ecommerce brands, my work has generated $500k+ in revenue, developing automated journeys, campaign concepts, and branded email experiences that improve retention, increase customer lifetime value, and build stronger connections between brands and their audiences.

Role

Email Marketer

Timeline

2023-5

Team

Solo

Platform

Klaviyo

Role

Email Marketer

Timeline

2023-5

Team

Solo

Platform

Klaviyo

Bazoo

Bazoo approached me during their launch to create their entire email marketing infrastructure. I began by studying their ideal customer profile and mapping the customer journey to understand where email could educate, build trust, and drive conversions.

From there, I developed and implemented their full Klaviyo system — creating automated flows, campaign strategies, and branded email designs that supported customers from their first interaction through to repeat purchases.

What I delivered:

  • Customer journey mapping

  • ICP research

  • Klaviyo infrastructure

  • Automated lifecycle flows

  • Campaign strategy

  • Email design system


Sofia & Spritz

Scaling an early-stage DTC brand through retention marketing

I helped Sofia & Spritz build momentum during their early growth phase by creating a retention-focused email strategy designed to convert new customers and maximise repeat purchases.

By combining customer journey analysis, email automation, and targeted campaigns, email became a key revenue channel for the brand.

Impact:

£0 → £33k revenue in 75 days ~ £8.5k directly generated through email marketing


Email Design for 100+ DTC Brands

Through working with multiple email marketing agencies, I have designed campaigns and lifecycle flows for 100+ million-dollar DTC brands across a range of industries.

My focus was translating marketing strategy into high-converting email experiences, combining strong visual design, brand storytelling, and customer psychology to create emails that supported acquisition, retention, and revenue growth.

Scale:
100+ DTC brands supported
Multiple 7-figure ecommerce businesses

Keith Fernandes

Brand & digital designer creating bold identities, engaging campaigns, and digital experiences that help businesses and creators stand out.

Contact

keith191fernandes@gmail.com

Keith Fernandes

Brand & digital designer creating bold identities, engaging campaigns, and digital experiences that help businesses and creators stand out.

Contact

keith191fernandes@gmail.com

Keith Fernandes

Brand & digital designer creating bold identities, engaging campaigns, and digital experiences that help businesses and creators stand out.

Contact

keith191fernandes@gmail.com

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